State of the Domain Name Industry – Challenges & Opportunities

Moderator

David Chui
Chief Innovation Officer, MYNIC

David joined MYNIC in Oct 2018 as the Chief Innovation Officer. He is tasked to ensure the security, resilience, and availability of the DNS operation and services to serve the .my community in the country.

Before joining MYNIC, David has worked in multiple organizations with experience ranging from advisory, training, pre-sales, support, and system integrations. He has been involved with security, virtualization, infrastructure designing, and deploying technical projects for enterprise customers.

David holds a Master’s in Business Administration, York St. John University, United Kingdom, and Bachelor’s Degree in Business Administration from Charles Sturt University. He is also a Certified Scrum Master, and IT Service Management (ITIL).s

Speakers

Mohamad Shidiq Purnama
Chief Registry Operator, Pengelola Nama Domain Internet Indonesia (PANDI)

Shidiq joined PANDI in 2008 as the IT Engineer until now as the Chief Registry Operator since 2020. He is tasked to ensure the operational in PANDI including DNS, Registry System, Security, and other operational aspect is running well.

Shidiq has also contributed to several project in PANDI such as build in house registry system, DNSSec, Anycast DNS, s.id as url shortened (https://s.id) and u.id single sign on based on national identity (https://u.id)

Shidiq holds a Master’s in Management, Bhayangkara University, Indonesia, and Bachelor’s Degree in Information Technology from State Islamic University Jakarta, Indonesia. He is also a Certified ISO 27001 Lead Implementer and CEH (Certified Ethical Hacker).

Jacob Williams
General Manager, Domain Services, Interlink Co., Ltd.

Jacob manages the .earth, .moe, and .osaka registries for Interlink, a Tokyo-based Internet services provider. In 2012, he navigated the application process for eight new Top-Level Domains (TLDs) resulting in the delegation of seven TLDs covering generic, brand, geographic, and community applications. In addition to running generic TLDs, he also manages the operations for brand TLDs.

Jacob has over a decade of experience with domain names on the brand protection front, handling domain disputes, securing aftermarket domains for clients, as well as registrar and registry operations.

Susan Lien
Co-founder, Reg.Asia by Web Commerce Communications

With more than 8 years of experience in the digital brand protection and domain industry, Susan is skilled in helping FORTUNE Global TOP 500 to manage their digital brand portfolio and safeguard their online brand assets. Currently, she manages portfolio of digital brands, including PETRONAS, F&N, HUAWEI, BURSA MALAYSIA, MSIG, GREAT EASTERN LIFE, WESTERN UNION, Singapore Government Sector, as well as brands from other industries such as Banking Groups, Tyre & Manufacturing, Retail Convenience Store Chain, Resource-Based Industrial etc.

Prissilla John
Case Counsel, Asian International Arbitration Centre (AIAC)

As a Case Counsel at the Asian International Arbitration Centre (AIAC), Prissilla manages a diverse caseload of international and domestic arbitration, adjudication, and mediation proceedings. Aside from the daily case management works, Prissilla is also involved in various ADR related projects at the AIAC. Prior to joining the AIAC, Prissilla practiced as a lawyer where she had advised and acted as co-counsel in matters pertaining to Construction & Engineering, International & Domestic arbitration, as well as General Litigation. 

Mingkai (Mike) Zhang

DNS Software Engineer, Alibaba Cloud

Mike Zhang joined Alibaba in 2021. As a DNS software engineer, he is currently responsible for DNS system monitoring and reliability related works. Prior to joining Alibaba, Mike used to work at CNNIC (China Internet Network Information Center) for seven years.

Jia-Rong Low

Vice President, Stakeholder Engagement and Managing Director, APAC, ICANN

Jia-Rong Low joined ICANN in August 2013. He is currently the Vice President, Global Stakeholder Engagement, and concurrently Managing Director for the Asia Pacific (APAC) regional office. Stationed in Singapore, Jia-Rong works with key stakeholders to bring ICANN to the region and facilitate stakeholders to participate in multistakeholder Internet governance.

Prior to joining ICANN, Jia-Rong served at Singbridge International, a Singapore government-linked company specializing in sustainable urban development projects. A former diplomat, Jia-Rong worked for Singapore’s Ministry of Foreign Affairs and served as First Secretary (Political) at the Singapore Embassy in Hanoi, Vietnam. Jia-Rong is very familiar with the region, having represented Singapore in engaging the region’s governments such as Thailand, Myanmar, and the Philippines.

Jia-Rong holds a Diploma in International Trade Law from WTO in Geneva, Switzerland. He graduated with a Bachelor of Communications Studies at Singapore’s Nanyang Technological University.

Mastura Mukhtar

Lead, IT Services

MYNIC Berhad

Mastura Mukhtar is a Lead, IT Services from MYNIC with over ten years of extensive experience in the domain name industry. Her primary role is in supporting infrastructure to facilitate DNS applications, as well as managing DNS and DNSSEC for Malaysia’s country code top-level domain (.my). 

With MYNIC as the official .MY domain registry, this position is crucial in maintaining the technical operations of DNS and DNSSEC to ensure the normal operation of systems and services. This involves incident handling, troubleshooting, and providing second-level support to resolve technical issues regarding DNS and DNSSEC, as well as the domain name operations.

Leveraging on her background and experiences, she is also responsible for providing training and awareness on the adoption of DNS Security to various sectors, including government and financial institutions, for securing DNS services.

David Chui

Chief Innovation Officer, MYNIC Berhad

David joined MYNIC in Oct 2018 as the Chief Innovation Officer. He is tasked to ensure the security, resilience, and availability of the DNS operation and services to serve the .my community in the country.

Before joining MYNIC, David has worked in multiple organizations with experience ranging from advisory, training, pre-sales, support, and system integrations. He has been involved with security, virtualization, infrastructure designing, and deploying technical projects for enterprise customers.

David holds a Master’s in Business Administration, York St. John University, United Kingdom, and Bachelor’s Degree in Business Administration from Charles Sturt University. He is also a Certified Scrum Master, and IT Service Management (ITIL).s